Maintenance Request
We REQUEST that all tenants submit repair requests through the PropertyMeld portal.Why we use PropertyMeld:
- Prompt communication with management and maintenance techs
- Easily attach pictures to a work order from your phone
- No application download required
- Ability to provide feedback
For After-Hours Emergency* Maintenance Requests
Please call 254-935-2392 (select option 2). Leave a detailed message including your name, phone number, address, and the emergency situation. You can also email us at [email protected] or text the code “999” to 254-935-2392.*Please note that an EMERGENCY is when a tenant’s life is at risk, home is flooding, or is on fire.
*Submitting a non-emergency maintenance request on our emergency line will result in a $100 fee.
*HVAC and A/C issues are NOT an emergency. We do prioritize these as URGENT and in most cases they are repaired within 2 days.