Tenants are one of the most valuable assets of the rental business. Owing to this reason, it becomes important to have a healthy relationship with them. Make sure to deal with tenant request and issues at the earliest. This makes them feel valued while adding sustainable value to the rental investment. Let us dig deeper into the importance of dealing with tenant request effectively.

Increased Tenant Retention Rate

Resolving tenant issues at the earliest, definitely leaves a positive impact on them. A satisfied tenant tends to lease/occupy the residential unit for a longer period of time, which eventually results in an increased rate of tenant retention.

Perennial Flow of Revenue

As a consequence of above mentioned point, tenant retention ensures a perennial flow of revenue. It significantly reduces the probability of vacancy and loss of rent. Moreover, it saves your financial resources which are consumed during move outs, settlement of the next tenant and the time in between.

Elevates the Image & Reputation

By keeping tenants and their concerns as the first and foremost priority, quick response to tenant queries/ requests promotes a positive image of the property & its owner. This tends to elevate the position of the property in the market, thereby helping in making it commercially viable. It also proliferates the goodwill of the owner within the community.

Keeps the Property Well-Maintained

At times, there might be some structural or operational repair which requires your immediate attention. Issues related to plumbing, electrical appliances, utilities, pests incursion etc. if ignored, can have adverse effects on the rental unit and the people living in it. So, it is quite necessary to hear out the concerns of the tenants in interest of the property. Moreover, a happy tenant will look after the property in a more dedicated way.

REAL Star Property Management, LLC offers vast array of property management services including effective marketing & leasing strategy, direct deposit for owners, online payment portal for tenants, online owner access to financials, maintenance and reporting, regular inspections of the property, tenant screening process, collection and retention of tenant security deposits in trust accounts, eviction & writ of possession services, risk mitigation policies & procedures. We also provide an easy access to real-time financials online 24/7.

Visit us at 1506 Paseo Del Plata Ste 200 Temple, TX 76502 and 3901 E Stan Schlueter Lp Ste 100 Killeen, TX 76542.