Testimonials

Testimonials

Natasha Santos

Real Star property is so professional and that's what I love best about them. Everyone is always kind and try to handle every issue in a timely fashion. I never had any problems with them and Real Star does not stereotype at all. Their properties are nice and the rent is lovely. I for one can say they are the best in the central Texas area. I enjoy them and I feel like they are my second family. I would refer anyone to them. Looking for a nice place to rent so see Isaac down at Real Star property management, they have two locations for your convince. Go with the best because that’s what you deserve and they are truly the best!!

Natasha Santos

Candice Aldrighetti

I have used REAL Star Property Management every time I have needed a place for my family. They have helped me find exactly what I need to fit me and my family. I am a single mom of 3 young kids and I am very particular about where and how I have my family living. The team at REAL Star always ensures that they find exactly what I need. The staff has been absolutely wonderful and easy to work with. They always address any maintenance issues I may have very quickly. Recently, I have taken on the role of caring for my dad who is terminally ill and I needed a bigger place. REAL Star staff was very understanding and very helpful in finding me a new rental property and because of their service I will not go anywhere when looking for a place to rent. I know I have tried several other property management places, but this one truly has my best interest at heart and I will gladly tell anyone about how well they have helped me during these past two years. They are sincere, they are here to make sure you are happy to call your place home. All the rental properties I have viewed from them are always clean, are always move in ready and are always well maintained. Thank you REAL Star for always looking out for me and my family. I do not usually do reviews, but with all the over and above help I have received from them, I feel that it is very necessary to let everyone know just what a great company they are. I have rented in both Belton and Killeen and still renting from them and will hopefully be ready for a house of my own soon and they are helping with home buying also.

Candice Aldrighetti, Killeen, TX

Shakesha

REAL Star Property Management alleviated all my anxieties concerning property management when I decided to rent out my home a few years ago in the Killeen/Ft. Hood area. This management company continues to provide outstanding, welcoming, and trustworthy services to me and for my property. I will highly recommend this management team to anyone seeking property management for their properties, including land and estates. They make you feel like family!

Shakesha, Killeen, TX

KaMi

I have leased with REAL Star Property Management since 2007 and I have been more than pleased with the service I have received. They are extremely professional and patient. They go out of their way to ensure that the tenant is happy. Everyone in the office is knowledgeable and courteous and I highly recommend them.

KaMi

Trey Devin

REAL Star has been very good to our family. They have gone above and beyond to help us. In fact, when our lease is up, we are planning to rent again with REAL Star. Isaac has shown true professionalism.

Trey Devin

Alan Muller

Dear Mr. Schlabach, this is to commend you and REAL Star Property Management for your rental management services for my properties in Temple and Belton Texas properties. During the past year you and your REAL Star Property Management staff have rendered to me a real valued service, not only in collecting rents, but also in assisting me in evicting those folks who do not pay their rent. The fact that both you and your brother have accounting degrees from Texas A&M university in Bryan, Texas, is a real asset in supplying accurate accounting and end-of-month statements. Further, I also appreciate the online service that enables me to log into my accounting financials to look over the data. Thank you and your accounting staff for your excellent service. I would be happy to recommend your company to friends who have rental properties. You may have any of your potential clients call me for recommendations.

Alan Muller

Patrick Guillen / Guillen Partners

I am a real estate investor who’s been utilizing Real Star Property Management for approximately two years now. My partners and I have used several management companies. Yes, all of those companies have their good points, but there is no other company like Real Star Management who e-mails us very descriptive rent rolls and a tenant-by-tenant report on expenses along with an income statement that is easy to read and understand.

Isaac, Herman and their supporting staff go above and beyond what we have experienced as the normal level of service in this industry. They not only help with management, but they also help with real estate growth, investment ideas & opportunities, and real estate planning and forecasting."

We have approximately 50 tenants and we have become a well structured and profitable company with the help of Real Star Management. This management team has integrity and honesty, and they hold service to a much higher standard than normal."
Thank you Isaac and Herman for helping us get our real estate portfolio back on the successful track

Patrick Guillen / Guillen Partners

Ross Vest (Owner of Texvestments)

I have been using REAL Star Property Management for my Temple and Belton properties for about 3 years. The service has been excellent. They understand the business because they have investment properties themselves. I very seldom have any vacancy on my properties. They always notify me of maintenance issues and email me a very detailed monthly statement. Very professional property management company that I highly recommend.

Ross Vest (Owner of Texvestments)

Carla and Jason

I was introduced to Herman and Isaac with REAL Star Property Management about 9 months ago. I have rented properties in this area for many years and during that time I have dealt with many different agencies and private owners. Many times you are led to believe that the owners or property managers will take care of you, your money, and the property as long as you pay the rent. Many times this has not been true. I have been disappointed with the way a lease turned out over and over. Either it is handled by someone who has no real estate or accounting background or by people that simply do not care. Hands down this is the best team I have ever done business with. Herman and Isaac are a caring and professional team that creates success simply by their virtues. I recently needed to move within a lease term. They were caring, courteous, innovative and decisive. They were able to find a home within my budget that fit the particular needs that I had. At the same time, they worked feverishly to re-rent the property that I was leaving. They kept me informed and active in the process. I get email updates that are detailed. They were able to rent the home I was leaving within three weeks. This removed the burden of worrying about making the move. I am 100% happy with the home and agency that manages it. REAL Star takes pride of their homes. They treat them like they are their own. The homes are CLEAN, well maintained and well managed. If you ever need something repaired or done, you simply fill out the request and it is taken care of promptly. I would recommend REAL Star Property Management to anyone who needs to rent or buy a home. I would also recommend them to anyone who owns rental property. The team of people that you will deal with is the best from the receptionist, the maintenance team (who is professional and courteous as well), the owners Isaac and Herman. You will find no better team to work with hands down.

Carla and Jason

Pamela Jensen

I have been intending to write to you for several weeks, but have been having computer problems. I just wanted you to know how pleased I am with your service. At the end of April I switched over to your property management service. The previous company that I was using had let my property in Belton sit empty for over 7 months and they were encouraging me to lower the rent. I then listed with you and within 3 DAYS you not only leased the property but leased it for more than what I was getting previously!! That is amazing. The first time I called your office I spoke with Herman. I was impressed by his compassion and energy. Then, when I visited your office to set up the listing, I left with a good feeling.....feeling like I was in good hands, with someone who cared, with a sincere interest in not only getting the property leased, but finding a good, qualified renter. My feelings were exemplified when I received your email 3 days later with the news that you had leased the property!! Isaac has also been a pleasure to work with, very pleasant and very kind. You have also been very prompt in responding to any concerns and responding to my emails. This is all greatly appreciated. My only regret is that I did not make the switch over to your company sooner. Thank you so much for your great service.

Pamela Jensen

James Sneed

I'd like to thank REAL Star Property Management for all of the hard work in helping me get my home leased out quickly before I go overseas. Your professionalism and dedication is greatly appreciated and I look forward to doing business with you guys in the future. Thank you very much!

James Sneed

Sue Hamby, PhD

I have had a large rental portfolio for over 15 years in the Temple, Belton, and Morgans Point area, so I have had a lot of experience with various property management companies. REAL Star Property Management is absolutely the best. I believe that there are many elements which makes this company successful, but the main element is that the management team is comprised of real estate investors who truly understand the challenges of owning and managing rental properties. For many companies, property management is just another stream of income without really understanding the importance of the principles of cost effectiveness, but Herman and Isaac both have degrees in Accounting so they know how to manage property and make the owners money. They have treated my properties like their own and are always looking out for my best financial interest. Since they have taken over my properties, I have been able to sleep better at night and am able to travel more internationally. I can be in South America and access my account to view how my properties are doing. I have been extremely pleased with their service and can tell you without reservations, that if you want a first-class professional management company, REAL Star is the answer!

Sue Hamby, PhD

Susan Edens

The day REAL Star Property Management came into my life was one of my better days. I own apartments and houses in the Temple-Belton area, and things were not going too well for me. I was having problems with renters not paying their rent, and they were destroying the units. When REAL Star Property Management took over, they found better clientele who pay their rent and do not destroy things. If there is a problem, they take care of it. If a renter does not pay, REAL Star Property Management handles the situation with accuracy and speed, and I have absolutely nothing to do with it. Oh, by the way, did I mention, not only do I have piece of mind, I am making a LOT MORE MONEY!!

Susan Edens